{"id":14326,"date":"2022-05-27T14:05:44","date_gmt":"2022-05-27T14:05:44","guid":{"rendered":"https:\/\/www.energynordic.windupweb.es\/sin-categorizar\/hvad-skal-du-goere-hvis-du-er-blevet-skiftet-ved-en-fejl\/"},"modified":"2025-11-17T10:03:39","modified_gmt":"2025-11-17T10:03:39","slug":"hvad-skal-du-goere-hvis-du-er-blevet-skiftet-ved-en-fejl","status":"publish","type":"post","link":"https:\/\/www.energynordic.windupweb.es\/da\/energi-forklaret\/hvad-skal-du-goere-hvis-du-er-blevet-skiftet-ved-en-fejl\/","title":{"rendered":"Hvad skal du g\u00f8re, hvis du er blevet skiftet ved en fejl"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Hvis du f\u00e5r en uventet slutregning fra dit energiforsyningsselskab, eller du modtager et velkomstbrev fra en anden energileverand\u00f8r, kan din forsyning v\u00e6re blevet skiftet uden din aftale. Heldigvis sker det sj\u00e6ldent, men det kan ske, hvis:<\/p>\n<ul>\n<li>et andet forsyningsselskab begik en fejl &#8211; for eksempel ved at forveksle din adresse \/ CUPS-nummer med en andens<\/li>\n<li>Du er blevet vildledt af en s\u00e6lger, som derefter \u00e6ndrede din forsyning uden din tilladelse<\/li>\n<\/ul>\n<p>Vi tager datasikkerhed meget alvorligt hos Energy Nordic og sikrer, at vi har registreret skriftlig eller mundtlig tilladelse fra enhver kontraktindehaver, inden vi foretager \u00e6ndringer i en kontrakt, men det er muligvis ikke altid tilf\u00e6ldet med andre virksomheder.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Er dit el- eller gasselskab blevet \u00e6ndret uden din tilladelse?<\/h4>\n<p>Selv om du ikke kan v\u00e6lge din distribut\u00f8r, har energiforbrugere i Spanien ret til at v\u00e6lge deres energiforsyningsselskab. Men det er vigtigt, at elforsyningsselskaber (ogs\u00e5 kaldet &#8220;<em>marketingfolk<\/em>&#8220;) opfylder de kontraktkrav, der er fastsat ved lov &#8211; det vil sige fuldt samtykke fra enhver indehaver af en elkontrakt, f\u00f8r et andet selskab kan overtage forvaltningen af deres forsyning. N\u00e5r dette ikke sker, er der flere m\u00e5der at indgive et krav p\u00e5. Vi beskriver dem her:<\/p>\n<p><em>Det er bevist, at virksomheder til tider ikke respekterer kontraktproceduren og ikke har kundernes samtykke til at foretage \u00e6ndringer i leverand\u00f8ren.<\/em><\/p>\n<p>M\u00e5derne at frems\u00e6tte et krav p\u00e5:<\/p>\n<ol>\n<li>F\u00f8rst og fremmest, hvis du er p\u00e5virket af denne praksis, skal du indgive dine krav til marketingmedarbejderen, der foretog \u00e6ndringen uden dit samtykke. I tilf\u00e6lde af at kravet ikke l\u00f8ses, og hvis den marketingmedarbejder, der leverede til dig, er en reference- eller sidste udvejsmarkedsf\u00f8rer, kan du efterf\u00f8lgende kr\u00e6ve krav ved det tilsvarende organ i de selvstyrende regioner. N\u00e6rmere oplysninger om de forskellige m\u00e5der at kr\u00e6ve krav p\u00e5 kan findes her i tilf\u00e6lde af overdragelse af <strong>elkontrakt<\/strong> uden tilladelse og her i tilf\u00e6lde af gas.<\/li>\n<li>En anden mulighed er at g\u00e5 til de kommunale forbrugerservicekontorer (OMIC&#8217;er) og forbruger- og brugerorganisationerne.<\/li>\n<li>Men ud over ovenst\u00e5ende muligheder kan du indgive en klage til CNMC.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1653570058707{padding-top: 20px !important;}&#8221;]<\/p>\n<blockquote>\n<p><em>En fejlagtig overf\u00f8rsel er, n\u00e5r du ved en fejl skifter til en ny energileverand\u00f8r.<\/em><\/p>\n<\/blockquote>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1653909453404{padding-bottom: 30px !important;}&#8221;]Den gode nyhed er, at problemer med at skifte energileverand\u00f8r er ret ualmindelige.<\/p>\n<p>Men hvis du har oplevet at blive skiftet fra et energiselskab til et andet uden dit samtykke, kan teamet hos Energy Nordic hj\u00e6lpe dig gennem denne proces. T\u00f8v ikke med at sende os en besked, der forklarer din oplevelse med et leverand\u00f8rskifte uden dit samtykke.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<a  href=\"https:\/\/www.energynordic.windupweb.es\/da\/kontakt\/\"  target=\"_self\"  title=\"\" class=\"tt_button tt_primary_button btn_primary_color  button-center button-action-link\" ><span class=\"prim_text\">Kontakt os<\/span><\/a>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Hvis du f\u00e5r en uventet slutregning fra dit energiforsyningsselskab, eller du modtager et velkomstbrev fra en anden energileverand\u00f8r, kan din [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20861,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[360,377],"tags":[],"class_list":["post-14326","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-energi-forklaret","category-energi-til-virksomheder"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hvad skal du g\u00f8re, hvis du er blevet skiftet ved en fejl - Energy Nordic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.energynordic.windupweb.es\/da\/energi-forklaret\/hvad-skal-du-goere-hvis-du-er-blevet-skiftet-ved-en-fejl\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" 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